About Web Hosting by NewGen
Web Hosting by NewGen is a division of
NewGen Technologies Corporation.
Started in 1998 Web Hosting
by NewGen is a leading
provider of web hosting and
dedicated server hosting in
Canada and the United
States. Web Hosting by
NewGen operates from our
state-of-the-art datacenter
in Vancouver, British
Columbia, Canada, and our
remote network and security
operations center in
NewGen’s head office.
Our values
Fair and Honest
We believe fairness and honesty are critical to our success. We aren’t interested in quick business at the expense of your satisfaction. To help prove this point, NewGen has abandoned the industry-standard of charging non-refundable setup fees. We know you will be so happy with your new hosting services that you will remain with us as a client, and we will make up our setup costs over the course of our relationship.
Dedicated to doing our best
We have a passion for doing our best. We believe that if we are being paid to do a job, we are responsible for doing that job to the best of our ability. You will see this passion applied in our services and dedication to quality.
One-stop shopping
We want to make technology as approachable and easy to use a possible. To help make this a reality we have adopted a “one-stop shop” policy. This policy means that regardless of whether we offer the service, we will work with you to ensure your needs are met through a combination of our services and the services of our trusted business partners.
Great Value
We believe value is based on delicate balance of quality and price, and is something that we as a company believe we offer in vast amounts. We have carefully priced our offerings to be extremely competitive while still being reasonable enough to enable us to offer high quality services that we are proud of.
Ease of use
We believe technology should be so easy to use that it appears transparent to the user. At NewGen we are committed to building and developing services that are easy to use, and are constantly updating our services and processes to help improve ease of use.
The Web Hosting by NewGen Difference
Stability
Web Hosting by NewGen, NewGen’s web hosting business has been in operation and growing since 1998, while NewGen itself has been in the IT services business for over 9 years. Web Hosting by NewGen has been a profitable, growing business unit since 2000, and has the financial and technical stability to grow into the future.
Technical Expertise
With a team of full-time technicians and network engineers, NewGen has more in-house IT expertise than the majority of its competitors. This internal expertise enables NewGen to maintain its standards of quality-of-service while typically resolving issues faster than competitors.
Flexible, inclusive plans that provide excessive capacity for an affordable price
We believe in offering our clients comprehensive plans that provide capacity in excess of their needs, at prices that are easily affordable. By doing this, NewGen is able to protect our clients from regularly incurring overages, and by leveraging our economies of scale offer this excess at an affordable price.
See our web hosting plans for
Web Hosting and
Dedicated Servers
Highly Reliable Web Hosting Infrastructure
NewGen’s hosting infrastructure has been designed by our engineers to provide our clients with the maximum available uptime and protection of their data. Our datacenter provides non-stop power through multiple, redundant UPSs and backup generators, while our network provides close to 3Gbps of bandwidth from 6 different carriers, and is transmitted over HP ProCurve switches. Our server infrastructure is based on HP Proliant and Compaq Proliant intel-based servers.
Learn more about our
Web Hosting Infrastructure and our
99.9% uptime guarantee
Friendly Customer Service
At Web Hosting by NewGen we pride ourselves on our excellence in customer service. Our policies and procedures for customer service are designed to deliver consistent, friendly customer services dedicated to solving your problem promptly and accurately while striving to ensure your satisfaction.
No Contract Web hosting
At NewGen we now offer “no contract” web hosting to all of our shared hosting clients. We feel the quality of our web hosting and the performance of our customer service offers you enough incentive to stay with Web Hosting by NewGen as your web hosting provider.
Note: Due to the large capital investment required for dedicated servers, dedicated servers are only available on contract. We now offer 3 and 6 month minimum contracts for dedicated servers, lowering the required commitment time from 1 year.
We welcome Resellers
At NewGen we welcome resellers and provide a specific set of offerings just of them. We offer access to our web hosting infrastructure, technical resources, and software investment that enables complimentary industries to provide web hosting services with little or no technical knowledge and no upfront investment.
|
